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Questions

Answers

How do I schedule an appointment?

Call the salon directly during our operating hours Tues-Sat 10am-5pm, it may be necessary to leave a message because of our busy front desk. We will return your call promptly and assist you with questions and scheduling. Or request an ONLINE APPOINTMENT by clicking on the above link.

How can I get more information if I have a question?

You can contact us by email or by phone that's given on our "contact" page.

What should I do if I need to cancel/ reschedule and appointment?

We ask that you give at least 24hours notice to cancel/reschedule an appointment. Please give notice via contacting the salon by phone and/or email.

Can I bring small children or guests with me to my appointment?

In an effort to keep the salon as relaxing as possible, we ask that small children be left home unless they are receiving services. We have limited seating especially on Fridays and Saturdays, so although we love new visitors to the salon, we ask that number of guests be limited during your services.

Do you offer discounts?

Yes, join our mailing list to receive exclusive discounts on services and products. Also, check out our newsletter by clicking the above link, for monthly deals available to followers.

What hair color line do you use?

At MHD we use the Italian line Infiniti by Affinage. This color line is unique in its formulation and uses a special protective barrier on its color molecules. This allows for better penetration and therefor results in a truer more rich color. We think you'll love it!

How early do I need to schedule my Bridal/Wedding appointment?

We suggest you schedule your appointment 6-9 weeks prior to your event. Contact us with as much detail as possible including dates, times, locations and number of people in your party requiring services. We do our best to accommodate difficult scheduling, but remember extra fees and down payments may be required for 'outside of business hour' appointments.

Do you accept walk-in appointments?

Yes! Although an appointment will guarantee a timely experience, we do have stylists on staff daily to accept walk-in traffic. So if your in the area, drop in!
We accept our last appointment at 6pm Tues-Fri and at 4pm on Sat.

What professional products does MHD carry?

We proudly offer Pureology, Moroccan Oil, and Kevin Murphy products.

What if I am unhappy with my results, do you have a refund policy?

Yes. If you are unhappy with your results, please let us know, we would like the opportunity to make it right. We have a 7 day repair policy- meaning we will gladly correct any errors on our part at no cost. However, beyond 7 days and a full price appointment would be scheduled for you.

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