Privacy Policy

Moore Hair Design
Effective Date: October 30, 2026

Moore Hair Design ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and shared when you visit our website, book appointments, make payments, or communicate with our business.

1. Information We Collect

Moore Hair Design uses third-party service providers to facilitate appointment scheduling, customer communications, and payment processing.

Depending on how you interact with our business, information collected or processed may include:

  • Name and contact information, including email address and phone number

  • Appointment dates, times, and service preferences

  • Information voluntarily provided during customer inquiries

  • Payment and transaction information processed through our third-party payment provider

  • Website usage information, including browser information, device information, and website activity

Our website does not directly collect or store customers' complete payment card information.

2. Appointment Scheduling and Payment Processing

Moore Hair Design uses Square, a third-party service provider, to manage appointment scheduling, customer information, payment processing, and appointment reminders.

When you schedule an appointment or make a payment, information is processed through Square's platform and is subject to its applicable privacy policies and security practices.

Moore Hair Design and authorized service providers or stylists may access customer information necessary to manage appointments, provide services, and respond to inquiries.

For additional information about Square's privacy practices, please review the Square Privacy Notice.

3. How We Use Your Information

Customer information may be used to:

  • Schedule and manage appointments

  • Provide requested salon services

  • Send appointment confirmations and reminders

  • Respond to customer questions

  • Facilitate communication with individual stylists

  • Process transactions through Square

  • Improve website functionality and customer experience

  • Comply with applicable legal obligations

Moore Hair Design does not use customer contact information to send promotional or marketing emails or text messages.

4. Appointment Reminder Communications

Customers who provide their phone numbers during appointment scheduling may receive appointment-related text messages through Square.

These messages may include appointment confirmations, reminders, scheduling updates, or other communications directly related to requested services.

Moore Hair Design does not send promotional text messages or marketing campaigns.

Customers may contact the salon or their individual stylist regarding appointment communications and available messaging preferences.

5. AI-Powered and Automated Communications

Moore Hair Design may use artificial intelligence (AI) and automated messaging technology, including tools provided through Google Business Profile, to respond to customer inquiries and provide information about salon services.

When customers interact with these tools, information voluntarily shared during conversations may be processed by the technology provider to generate responses and facilitate communication.

AI-powered responses are intended to assist customers with general inquiries. Customers should avoid sharing sensitive personal or financial information through automated messaging services.

The collection, storage, retention, and processing of information by third-party AI providers are governed by their applicable privacy policies and service terms.

6. Website Analytics and Cookies

Our website may use cookies and third-party analytics services, including Google Analytics, to understand website traffic and improve functionality.

These technologies may collect information such as:

  • Pages visited

  • Time spent on the website

  • Browser and device information

  • General geographic information

  • Interactions with website features

Visitors can manage or disable cookies through their browser settings and any privacy controls made available on our website.

7. Information Sharing

Moore Hair Design does not sell customer contact information to third parties for marketing purposes.

Information may be shared with:

  • Square for appointment scheduling, payment processing, and customer communications

  • Individual stylists as necessary to provide requested services

  • Website hosting, analytics, and technology providers

  • AI messaging providers when customers use automated communication features

  • Government or legal authorities when required by applicable law

Information is shared as reasonably necessary to operate our business and provide requested services.

8. Data Security and Retention

Moore Hair Design takes reasonable steps to safeguard customer information.

Third-party service providers, including Square, maintain their own security measures and data-handling practices.

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, or comply with legal requirements. Information maintained by third-party providers may be subject to their separate retention policies.

Although reasonable precautions are taken, no electronic system or method of transmission can be guaranteed to be completely secure.

9. Your Privacy Choices

Customers may contact Moore Hair Design to request information about personal data maintained by our business, request corrections, or request deletion where applicable.

Certain information may need to be retained for legitimate business purposes or legal compliance.

Information maintained directly by Square may also be subject to Square's privacy procedures and customer rights processes.

Privacy requests may be directed to:

megan@moorehairdesign.com

10. Third-Party Websites

Our website may contain links to third-party websites, including appointment booking platforms.

Moore Hair Design is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of any third-party services they use.

11. Children's Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental authorization.

12. Updates to This Policy

Moore Hair Design may update this Privacy Policy periodically to reflect changes in business operations, technology, or applicable requirements.

Updates will be posted on this page with a revised effective date.

13. Contact Information

For questions regarding this Privacy Policy or our privacy practices, please contact:

Moore Hair Design
Cottonwood Heights, Utah
Email: megan@moorehairdesign.com